# Contact Moatlight

> Canonical page: https://www.moatlight.com/contact

## Email

The way to reach Moatlight is email: [ceo@moatlight.com](mailto:ceo@moatlight.com). A person reads it. Write in English and include the website you ran a report for, so we can find your report quickly.

## What to write to us about

- Support: a report that failed, numbers you want explained, or a question about the plan of moves.
- Privacy requests: access, correction, deletion or export of your data. See the [Privacy Policy](https://www.moatlight.com/privacy) for your rights and how long we take to answer.
- Account and billing: sign-in problems, closing an account, or the limits of the free plan.
- Business and press: partnerships, press questions, or a corrected description of Moatlight.
- Reporting a problem with a page or a result you think is wrong.

## Who runs it

Moatlight is a service that measures how AI search engines such as ChatGPT and Google AI Overview describe a business. Disputes under our [Terms of Service](https://www.moatlight.com/terms) are governed by the laws of the State of Delaware, United States. We list no phone number or street address on this site yet, so email is the reliable channel.

## Before you write

Many answers are already published: the [FAQ](https://www.moatlight.com/#faq) covers what we measure and what we do not promise, [About](https://www.moatlight.com/about) explains the method, and the [sample report](https://www.moatlight.com/demo) shows a finished report on made-up data.