Contact Moatlight
The way to reach Moatlight is email: ceo@moatlight.com. A person reads it. Write in English and include the website you ran a report for, so we can find your report quickly.
What to write to us about
- Support: a report that failed, numbers you want explained, or a question about the plan of moves.
- Privacy requests: access, correction, deletion or export of your data. See the Privacy Policy for your rights and how long we take to answer.
- Account and billing: sign-in problems, closing an account, or the limits of the free plan.
- Business and press: partnerships, press questions, or a corrected description of Moatlight.
- Reporting a problem with a page or a result you think is wrong.
Who runs it
Moatlight is a service that measures how AI search engines such as ChatGPT and Google AI Overview describe a business. Disputes under our Terms of Service are governed by the laws of the State of Delaware, United States. We list no phone number or street address on this site yet, so email is the reliable channel.
Before you write
Many answers are already published: the FAQ covers what we measure and what we do not promise, About explains the method, and the sample report shows a finished report on made-up data.